If you’re a business owner, then you know that customer service is key. You want to make sure that your customers are happy and taken care of, and an AI powered chat bot can help you with that!
In this blog post, we will discuss how to build your own AI chat bot for your business. We’ll go over the steps you need to take and provide you with some resources to get started.
The first step is to decide what you want your AI powered chat bot to do. Do you want it to answer customer questions, take orders, or provide product information? Once you know what you want your chat bot to do, you can start designing it.
There are a few different ways to design your chat bot. You can use AI development platforms like wit.ai or ebi.ai, or you can use chatbot development tools like Chatfuel or Motion AI.
AI development platforms are tools that help you design, build, and deploy AI powered chat bots. Chatbot Development tools help you design and build chat bots, but they don’t always have AI capabilities. AI development platforms have more features than Chatbot Development tools, which is why AI development platforms are often used to create AI powered chat bots.
Once you’ve decided how you want to design your chat bot, it’s time to start coding! If you’re familiar with AI development platforms and chatbot development tools, then you can start coding right away. If not, don’t worry – here are some resources that will help get you started:
If you’re using an AI development platform:
– If you’re using wit.ai, you can find a tutorial here: https://wit.ai/docs/tutorials
– If you’re using ebi.ai, you can find a tutorial here: https://ebi.ai/ai-guides/
If you’re using chatbot development tools:
– If you’re using Chatfuel, you can find a tutorial here: https://docs.chatfuel.com/en/articles/2568024-getting-started
– If you’re using Motion AI (acquired by HubSpot), you can find more information by clicking this link.
You’ll need to create a script that will tell your chat bot what to say and how to respond to different situations. A chat bot script is a set of instructions that tells your chat bot how to behave in different situations.
For example, let’s say you want your chat bot to greet customers and ask for their name. Your chat bot script would tell your chat bot how to respond when a customer greets it, how to ask for the customer’s name, and what to say when the customer provides their name.
Another example could be that you want your chat bot to take orders. Your chat bot script would tell your chat bot how to respond when a customer asks for a product, how to provide information about products, and how to take an order from the customer.
The final step is to test your chat bot and make sure it’s working correctly. You’ll want to test it on different devices and platforms to make sure it works well for everyone. A few things to look for when testing your chat bot are making sure your chatbot responds correctly to customer questions, your chatbot can handle multiple conversations at the same time and provides accurate information about products or services.
The final step is to promote your chat bot! Make sure that you include it on your website, blog, and social media pages. You can also create marketing materials that promote your chat bot. By promoting your chat bot, you’ll increase the chances that customers will use it and that it will help improve your business’s bottom line.
Now that you know the basics on how to build a chat bot for your business, will you take this back and incorporate a chat bot into your business? Let me know in the comments below! See you next week!